Services

Custom Software for Data and Telephony network Management

Our solutions include custom applications and hosting services for monitoring, reporting, helpdesk integration, and management services for Data and Telephony networks.

Network Monitoring and Dispatching

Downtime, inaccessible resources, and interrupted communications can seriously hinder productivity, tarnish a company’s reputation, and result in lost revenues.  NMS Software Service’s comprehensive network monitoring assures the highest level of telephone system and network availability and performance.


 

Alarm Notification and Dispatching

Alarm Console


Alarm Details

Supported Systems

The following is a partial list of supported data and Telephony systems. Our web-based remote services can monitor and dispatch on the following devices seamlessly:

  • Avaya:     G3, S8100, S8300, S8500, S8700, IP Office, Intuity, LX
  • Nortel:     Meridian Option 11, 11C, 81C, ...
  • Tadiran:   Coral
  • CISCO:     Routers, Call Manager, Switches
  • Kentrox:  DataSMART, DSU/CSU
  • SNMP:      Most SNMP managed devices

 

GPS Location Tracking and Geofencing Services

Other services includes web based custom remote GPS location tracking and Geofencing hardware and software using Microsoft Map-point solutions for Logistic and remote monitoring and management of stationary or mobile devices helping organizations like fleet and shipping.

With geofencing, our system can generate an alarm to one or more designated fleet managers to pinpoint vehicles that have entered into or out of unauthorized areas on a web-based console map. A historical exception report can be run to easily identify vehicles that have crossed a geofence thresholds.

 

Helpdesk Solutions

NMS Helpdesk, asset management, and integration services helps service providers seamlessly integrate with their customer's enterprise helpdesk applications.

Automated Asset Discovery

Discover and Track Critical Business Assets

Provide Monitoring Services to Ensure Operational Systems 24 Hours, 7 Days a Week

Provide On-going Access to Network Information

Eliminate the Need for Enterprise-Wide Repetitive Tasks:

  •             Automated Traffic Studies

  •             Mass PBX or Voicemail Password Updates

  •             Mass PBX Speed Dial Updates

  •             Global PBX ARS or Routing Table Updates and Reporting

  •             Automated Reboots

CDR Management

    CDR Management Services for tracing abnormal network activity and managing costs